This page covers AI phone agent pricing and voice chatbot pricing: two ways to put AI voice to work. A voice chatbot talks with visitors on your website. A phone agent answers your business line, captures caller details and transfers calls when a person is needed.
Both are built on Infinite Chats Calls, our voice platform. Each has a one-time setup and a monthly service with a set number of minutes.
Voice chatbot and AI phone agent pricing
A voice assistant on your website, built on Infinite Chats Calls.
$699
setup
+ from $149/mo after launch
- Setup: voice assistant added to one website
- Voice and greeting configured for your brand
- Trained on up to 25 pages or documents you approve
- Caller details captured and emailed to your team
- Tested, with one round of adjustments, before launch
Monthly service (from $149/mo) includes
- Up to 300 voice minutes per month
- Up to 2 knowledge updates per month
- Monthly usage report
- Email support with a next-business-day response
Limits, usage and third-party costs
- We contact you before you reach your monthly limit; extra minutes are $99 per 300, only with your approval
- Website voice conversations only; answering phone calls is the AI Phone Agent
Never miss a call
An AI agent that answers your business line, captures details and routes calls.
$999
setup
+ from $249/mo after launch
- Setup: one phone line (a new local number or forwarding from yours)
- Call flow designed with you: greeting, questions and transfers
- Trained on your services, hours and FAQs
- Call summary emailed after every call
- Transfers to a staff number during hours you set
- Test calls before going live
Monthly service (from $249/mo) includes
- Up to 500 call minutes per month
- One phone number included
- Up to 2 call-flow updates per month
- Monthly call report
- Email support with a next-business-day response
Limits, usage and third-party costs
- We contact you before you reach your monthly limit; extra minutes are $99 per 500, only with your approval
- Calendar booking needs the booking add-on and a supported calendar, confirmed during setup
- Not suitable for emergency lines; emergency calls must go to your staff or 911
Voice and phone upgrades
300 more website voice minutes each month.
Custom pricing
- +300 voice minutes per month
Limits, usage and third-party costs
- Billed monthly with the voice service
500 more phone agent minutes each month.
Custom pricing
- +500 call minutes per month
Limits, usage and third-party costs
- Billed monthly with the phone agent service
Let the agent offer open times and book them into your calendar.
Custom pricing
- Connection to a supported calendar
- Booking rules: services, durations and buffers
- Confirmation details captured for your team
Limits, usage and third-party costs
- Calendar compatibility is confirmed before setup; if yours is not supported, this add-on is refunded
Another local number, for example for tracking or a second location.
Custom pricing
Limits, usage and third-party costs
- Shares the plan's monthly minutes
How minutes and upgrades are priced
- Website or phone. The voice chatbot handles voice conversations on your website only; answering phone calls is the AI Phone Agent, so choose the one that matches where your customers reach you.
- Included minutes. The AI Voice Chatbot monthly service includes up to 300 voice minutes. The AI Phone Agent includes up to 500 call minutes and one phone number.
- Extra minutes. Extra Voice Minutes and Extra Call Minutes are monthly upgrades, added only with your approval. We contact you before you reach your limit.
- Booking. The Appointment Booking Integration is a one-time add-on. Calendar compatibility is confirmed before setup, and the add-on is refunded if your calendar is not supported.
- More numbers. An Additional Phone Number, for example for tracking or a second location, shares the plan’s monthly call minutes.
The phone agent is not suitable for emergency lines; emergency calls must go to your staff or 911. If you are deciding what an AI agent should and should not handle, the NIST AI Risk Management Framework is a useful public reference.
Every voice chatbot and AI phone agent price on this page is published in full. One-time fees and monthly fees are listed separately on each package and again on your order, so you can see what you pay at the start and what continues each month. If no package fits your budget, you can propose one through Name Your Price for review.
Voice and phone pricing questions
Can I keep my current phone number?
Usually, yes. Calls can be forwarded from your existing number to the agent, or we set up a new local number. We confirm the right option with your phone provider during setup.
Can the agent book appointments?
Booking needs the Appointment Booking Integration and a supported calendar, which we confirm before setup. Without it, the agent collects appointment requests and emails them to your team.
What happens if we use more minutes?
We contact you before you reach your limit. Extra minutes are only added with your approval.
What is the difference between the voice chatbot and the phone agent?
The voice chatbot talks with visitors on your website, while the AI Phone Agent answers your business line. The voice chatbot handles website conversations only, so if you want calls answered you need the phone agent. Choose the one that matches where your customers reach you. Our page on AI voice chatbots and phone agents describes both in more detail.
How many minutes are included in each plan?
The AI Voice Chatbot monthly service includes up to 300 voice minutes. The AI Phone Agent includes up to 500 call minutes and one phone number. If you need more, Extra Voice Minutes and Extra Call Minutes are available as monthly upgrades, added only with your approval, and we contact you before you reach your limit.
How is AI phone agent pricing structured?
Each service has a one-time setup and a monthly service with a set number of minutes. One-time fees and monthly fees are listed separately on each package and again on your order, so you can see what you pay at the start and what continues each month. Every voice chatbot and phone agent price is published in full.
What platform do the voice services run on?
Both the voice chatbot and the phone agent are built on Infinite Chats Calls, our voice platform. The monthly service for each covers its set number of minutes on that platform. You do not need to source a separate voice platform, and the setup configures the service for your website or your business line, depending on which one you choose.
What does the phone agent do when it answers a call?
It answers your business line, captures caller details and transfers the call when a person is needed. That means callers get an answer even when your team is busy, and calls that need a human still reach your staff. If you add the Appointment Booking Integration, the agent can also book appointments into a supported calendar.
Can the phone agent answer an emergency line?
No. The phone agent is not suitable for emergency lines, and emergency calls must go to your staff or 911. If you are deciding what an AI agent should and should not handle, the NIST AI Risk Management Framework is a useful public reference. It helps to agree which calls the agent transfers to a person before it goes live.
What if my calendar turns out not to be supported for booking?
The Appointment Booking Integration is a one-time add-on, and calendar compatibility is confirmed before setup. If your calendar is not supported, the add-on is refunded. You are not left paying for a booking feature that cannot connect to your calendar. For more on how automated booking works, see our page on AI appointment scheduling.
Can I add a second phone number to the phone agent?
Yes. An Additional Phone Number can be added, for example for call tracking or a second location. It shares the plan’s monthly call minutes rather than coming with its own allowance, so a second number uses the same pool of minutes as your main one. If both numbers are busy, Extra Call Minutes can be added with your approval.
Are extra minutes a one-time charge or a monthly charge?
Extra Voice Minutes and Extra Call Minutes are monthly upgrades. They are added only with your approval, and we contact you before you reach the limit in your plan. Because they are monthly, they appear with your monthly service rather than with the one-time setup, and you can see both amounts listed separately on your order.
What if none of the voice packages fits our budget?
You can propose a package through Name Your Price. Your proposal is reviewed, so it is a request rather than an automatic price change. In the meantime, every voice chatbot and phone agent price is published in full, with one-time and monthly fees shown separately, so you can compare the options before deciding what to ask for.
Can a construction company use the AI phone agent?
It can be one option. The phone agent answers the business line, captures caller details and transfers calls when a person is needed, so you decide which calls go straight to your team. Whether it fits depends on how your customers reach you and how you want transfers handled. Our page on marketing for construction companies covers that trade in more detail.
Do you set up voice agents for businesses across the metro area?
Yes. We are based in Atlanta and serve businesses throughout the metro area remotely and by appointment. Phone provider details and calendar compatibility are confirmed during setup, so the work does not depend on where your business is. For an example of AI tools planned for one suburban market, see our page on AI automation in Conyers.
